Learning outcome 3 – Know how to monitor crowds and identify potential problems You cannot view this unit as you're not logged in yet. Previous post Learning outcome 6 - Know how to provide people with information and help them with other problems February 5, 2019 Next post Learning outcome 4 - Know how to follow instructions and procedures to deal with crowd problems February 5, 2019 You may also like Manage your time 11 June, 2017